General Terms and Conditions of AryaBikini.com
I. Basic provisions
These General Terms and Conditions (hereinafter referred to as „GTCs“) establish relations between the Contracting Parties of a Purchase Contract. The Contracting Parties are: (1) Adam Demčák, Company ID (IČO): 29715199, with registered office at Školská 660/3, 110 00 Prague 1 – Nové Město, Czechia, registered in the Czech Trade Register kept by the Municipal District Office Prague 1 (Úřad městské části Praha 1) pursuant to Section 71(2) of the Trade Licensing Act, as the Seller (hereinafter referred to as „the Seller“) and (2) the Buyer, who may also be a Consumer (hereinafter referred to as „the Buyer“).
Contact details of the Seller:
E-mail: shop@aryabikini.com
Phone: +420 606 339 961
Address for returns and warranty claims: Draháňské údolí, Zdiby – Brnky, 250 66 Prague-east, Czechia
The Buyer is a Consumer or an Entrepreneur.
The Consumer is a natural person who, outside the scope of his business activity or the independent exercise of his profession, concludes a contract with the Seller or otherwise deals with him.
The legal relations between the Seller and the Consumer not explicitly elaborated upon within these GTCs are governed by Act No. 89/2012 Coll., the Civil Code of the Czech Republic, and Act No. 634/1992 Coll., on Consumer Protection, as amended, and by the related regulations.
An Entrepreneur is a person who independently carries out a gainful activity on his own account and responsibility, in a trade or similar manner, with the intention of doing so consistently for profit. For the purposes of these GTCs, a Buyer who provides a Company ID (IČO) in the order is deemed to be an Entrepreneur and agrees to the provisions of these GTCs specific to Entrepreneurs.
The legal relations between the Seller and a Buyer acting as an Entrepreneur not addressed in these GTCs or in an individual contract are governed by Act No. 89/2012 Coll., the Civil Code, as amended. In case of any conflict between these GTCs and an individual contract, the text of the individual contract takes primacy. Provisions of these GTCs protecting the Consumer do not apply to Entrepreneurs.
By placing an order, the Buyer acknowledges that they are acquainted with these GTCs, the inseparable part of which is the "Refund and Return Policies" document, as well as with the conditions of the ordered goods or services, and agrees to these GTCs as valid at the moment of placing the order.
By buying any products in the product selection of the Seller, the Buyer does not acquire any rights to utilise the registered trademarks, commercial names and titles, business logos or patents of the Seller or other companies, unless specifically stated otherwise by a specific contract.
II. Purchase Contract
1. Concluding of the Purchase Contract
If the Buyer is a Consumer, the presentation of goods on the Seller's e-shop is an offer to conclude a Purchase Contract. The contract is concluded once the Buyer places an order which is received and confirmed by the Seller. The reception of the order is confirmed by the Seller via e-mail sent to the address provided by the Buyer. The concluded contract, including the agreed price, can only be changed or cancelled by agreement of both Parties or on legal grounds. For an exception from this process, see section „VI. Ordering“.
If the Buyer is an Entrepreneur, the order sent by the Buyer constitutes the offer, and the contract is concluded at the moment the Seller's confirmation and acceptance is delivered to the Buyer. The Seller is not responsible for any errors occurring in the transfer of data. The contract is concluded in the English language.
The concluded Purchase Contract is archived by the Seller for at least ten (10) years, counting from the end of the year in which the contract was concluded, and is not made accessible to uninvolved third parties. Information concerning the individual technical steps leading to the conclusion of the contract is provided within these GTCs. The Buyer has the opportunity to review and correct the order before placing it. These GTCs are available on the Seller's website and are therefore open for archiving and reproduction by the Buyer.
The costs of the distance communication means used for placing the order (phone, internet, etc.) are determined by the standard rates of the telecommunication services used by the Buyer and do not differ from the basic rate.
2. Receiving the purchased item
Under the Purchase Contract the Seller undertakes to deliver the ordered item and to allow the Buyer to acquire ownership rights to it. The Buyer undertakes to receive the item and pay the agreed purchase price.
The Seller reserves ownership of the item, and the Buyer acquires ownership only after paying the full price.
Where the Seller sends the item to the Buyer, the Seller hands the item over to the first Carrier for transport and delivery to the Buyer, and allows the Buyer to exercise his rights under the Contract of Carriage. Where the Buyer is a Consumer, the item is deemed delivered at the moment the Carrier hands it over to the Consumer.
The Seller delivers the ordered item in the agreed quantity, quality and specification. Unless a specific agreement has been made about packaging, the item will be packaged according to customary practice, or so as to protect the item from damage.
In order to minimise the risk of possible damages and to avoid supply issues, the Seller reserves the right to deliver the goods only after payment of the full purchase price where the Buyer places an order (or several orders within the same day) exceeding EUR 3,500. In such a case, the Seller will ship the ordered goods as soon as the Buyer pays the entire purchase price.
III. Information security and protection
The Seller processes the personal data provided by the Buyer in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation) and with Act No. 110/2019 Coll., on the processing of personal data.
Detailed information about how the Seller collects, processes and protects personal data of the Buyers can be found in the Privacy Policy available on the Seller's website.
In order to minimise risks of damage and to avoid criminal activity, the Seller reserves the right to refuse an order placed from a blocked IP address in case this IP address appears on a blacklist. In case of issues with placing an order, the Buyer can contact the Seller via e-mail at support@aryabikini.com or by phone at +420 606 339 961.
IV. Hours of operation
An order can be placed via the internet at any time.
Automatic order confirmation: Monday – Sunday, 00–24h.
Customer service: during business hours on working days.
In case of information system failure or force majeure, the Seller does not assume responsibility for possible outages in the hours of operation. Changes in hours of operation during public holidays will be announced on www.aryabikini.com.
V. Prices
All prices are contractual. The on-line e-shop always displays current and up-to-date prices. Prices shown are final and include all applicable taxes. They do not include the costs of shipping and delivery, which are shown separately in the shopping cart before the order is placed and depend on the delivery method chosen by the Buyer.
Sale prices apply either for a predetermined period of time or until the stock of the specified quantity runs out.
The original base price is the price at which the product was offered by Arya Bikini before applying any sale bonuses, discounts or marketing campaigns, or the price suggested by the manufacturer or distributor, while the displayed price is always the one that better reflects the market price level of the specific item.
VI. Ordering
The Buyer will receive the ordered item for the price applicable at the time of placing the order. The Buyer is able to review the full price of the order including all taxes and fees before placing the order. This price is displayed in the order as well as in the order confirmation message.
Orders may be placed on the e-shop aryabikini.com.
The Buyer will be informed about the expected delivery time by e-mail. The duration of the delivery process depends on the delivery method chosen by the Buyer during the ordering process.
The Buyer takes note that a case may occur in which the contract between the Buyer and the Seller will not be concluded, in particular due to an erroneous price listing caused by a failure of the Seller's information system. In such a case the Seller reserves the right to withdraw from the contract and will immediately inform the Buyer.
The Seller reserves the right to declare a concluded Purchase Contract void due to misuse of personal data, misuse of a payment card, or due to an intervention of an administrative or judicial body. In such a case, the Buyer will be informed.
VII. Withdrawing from the Contract
Withdrawing from the Contract if the Buyer is a Consumer
In accordance with Section 1829 of Act No. 89/2012 Coll., the Civil Code, the Buyer who is a Consumer has the right to withdraw from a distance Purchase Contract without giving any reason within 14 days from the day of receipt of the goods. Where the order is split into several parts or several items, the period runs from the day of receipt of the last delivery. The withdrawal must be sent to the Seller (by letter or e-mail) within this period.
Withdrawal from the contract as well as the returned goods are to be sent to this address:
Arya Bikini – Adam Demčák
Draháňské údolí
Zdiby – Brnky
250 66 Prague-east
Czechia
Within the 14-day period, the Buyer has the right to unpack, inspect and try on the delivered goods to the extent necessary to become familiar with their nature, properties and functioning, similarly to how it can be done in a brick-and-mortar shop. The goods should be returned complete, undamaged, clean, and where possible in the original packaging. The Buyer is liable to the Seller for any decrease in the value of the goods resulting from handling them in a manner beyond what is necessary to establish their nature, properties and functioning.
If the goods are complete (including the original packaging), undamaged and show no visible signs of use, the Seller voluntarily extends the above 14-day period to 30 days from the day of delivery.
Pursuant to Section 1837 of the Civil Code, the Consumer may not withdraw from a contract concerning in particular:
If the Buyer decides to withdraw within the given time limit, the goods should be delivered to the Seller's return address as soon as possible together with a note stating the identification number of the purchase document and the bank account number, in order to speed up the process.
The Consumer is obliged to send or hand over the goods to the Seller no later than 14 days after withdrawing from the contract.
The Buyer bears the direct costs of returning the goods to the Seller.
The Seller is not obliged to reimburse the Consumer for additional costs where the Consumer expressly chose a delivery method other than the cheapest standard delivery method offered by the Seller. The additional cost is the difference between the delivery method chosen and the cheapest standard delivery method offered.
Where gifts were provided together with the purchased goods, the deed of donation between the Buyer and the Seller is valid only for as long as the Buyer does not withdraw from the Purchase Contract. Upon withdrawal, the deed of donation becomes void and the Buyer is obliged to return the gifts together with the returned goods. If the gifts are not returned, their value is considered unjust enrichment of the Buyer.
After withdrawal, the Seller returns to the Consumer all funds received from him under the contract, including delivery costs in the amount corresponding to the cheapest delivery method offered, within 14 days of the withdrawal, using the same payment method that was used for the original payment, unless the Consumer expressly agrees otherwise and no additional costs arise for him. The Seller is not obliged to return the funds before the Consumer hands over the goods or proves that the goods have been sent back.
The Seller warns that where goods returned upon withdrawal are damaged, worn, incomplete or returned without the accompanying documentation or gifts, the Seller is entitled to claim compensation for the decrease in the value of the goods and to set off this claim against the refunded amount.
Withdrawing from the contract if the Buyer is an Entrepreneur
The statutory right of withdrawal within 14 days does not apply to a Buyer who is an Entrepreneur. In such a case the Seller may, at his discretion, offer a replacement withdrawal from the Purchase Contract depending on the condition of the returned goods, the state of warranty and the current price of the goods. The condition of the goods is evaluated by the Seller.
In the event of disagreement between the Parties, the goods will be returned at the expense of the Buyer, and the Seller is entitled to charge the Buyer any additional costs incurred.
Where the Buyer is a legal entity and requests a refund in person, the relevant amount will be paid only to persons authorised to act on behalf of that legal entity, i.e. to the statutory body or to a person presenting an officially certified power of attorney.
The form for withdrawing from the Purchase Contract is available for download here.
VIII. Payment Conditions
The Seller accepts the following payment methods:
The goods remain the property of the Seller until they are fully paid for. The risk of damage to the goods passes to the Buyer once the goods have been delivered to him.
The Buyer's billing information cannot be changed retroactively after the order has been placed.
IX. Invoicing
The invoice is issued and sent electronically to the e-mail address provided by the Buyer, no later than 14 days from receipt of payment. The invoice is available for download in PDF format.
X. Terms of Delivery
Shipping by a carrier:
The goods are sent to the Buyer by a carrier service. Individual modes of transport are offered according to the current availability of services and with regard to capacity and delivery options. In the event of force majeure or failure of Arya Bikini's information system, Arya Bikini is not responsible for delayed delivery of goods. The price of shipping is governed by the price list valid on the day of the order.
The Buyer is advised to check the condition of the shipment together with the carrier immediately upon delivery (number of packages, integrity of the sealing tape, damage to the box) against the enclosed consignment note. If damage to the shipment is found, the Buyer should make a record with the carrier's representative on the extent and nature of the damage. On the basis of such a record, the Buyer may (a) refuse to take over goods that are not in accordance with the Purchase Contract, (b) refuse to take over defective goods, or (c) confirm the delivery and then file a claim for defects with the Seller.
If the Buyer finds damage or other irregularities only after taking over the shipment, he should contact the Seller without delay. Late notification of incompleteness or external damage does not deprive the Buyer who is a Consumer of his rights from defective performance, but it gives the Seller the opportunity to prove that no breach of the Purchase Contract took place.
Incomplete or damaged shipments should be reported by e-mail to support@aryabikini.com or by phone at +420 606 339 961.
XI. Warranty Conditions
The rights from defective performance and the warranty conditions are set out in the Seller's Refund and Return Policies and are governed by Act No. 89/2012 Coll., the Civil Code of the Czech Republic. The purchase document serves as the proof of purchase and warranty certificate.
XII. Final Provisions
If the Buyer is a Consumer and is not satisfied with the way the Seller handled his complaint, or believes that the Seller has infringed his rights, he should first contact the Seller at support@aryabikini.com for redress.
If the dispute is not resolved directly, the Consumer has the right to out-of-court resolution of the dispute. The competent body is the Czech Trade Inspection Authority (Česká obchodní inspekce), Central Inspectorate – ADR Department, Štěpánská 44, 110 00 Prague 1, Czechia, web: https://adr.coi.cz, e-mail: adr@coi.cz. Out-of-court resolution is initiated solely at the Consumer's request and only where the dispute could not be resolved directly with the Seller. The procedure is free of charge and the right to bring the matter before a court is not affected.
Consumers resident in another EU member state may also contact the European Consumer Centre in their country. In the Czech Republic this is the European Consumer Centre Czech Republic, Štěpánská 44, 110 00 Prague 1, https://evropskyspotrebitel.cz.
Supervision over compliance with obligations under Act No. 634/1992 Coll., on Consumer Protection, is exercised by the Czech Trade Inspection Authority.
These General Terms and Conditions are valid and effective from 10 July 2026 and cancel all previous versions. The Seller reserves the right to change these GTCs. Such a change does not apply to Purchase Contracts concluded before the change came into effect.